IRCTC Full Form- Indian Railway Catering and Tourism Corporation

What is IRCTC? The full form of IRCTC is Indian Railway Catering and Tourism Corporation. The primary goal of the Ministry of railroads' establishment of Indian Railway Catering and Tourism Corporation Ltd. was to transfer all of the railroads' catering and tourism operations to the new organization in order to improve and professionalise these services with the involvement of the public and private sectors. India's rail-based tourism sector will be the primary means of attaining rapid expansion in collaboration with government agencies, travel agencies, tour operators, and the hotel sector. A dynamic marketing plan is being developed in collaboration with local tour companies, hoteliers, transporters, and public and private agencies. Indian Railways serves 13 million people daily and has a global presence in the culinary and hospitality industries.

The missions and objectives of Indian Railway Catering and Tourism Corporation

The mission of IRCTC is “Enhance customer services and facilitation in railway catering, hospitality, travel and tourism with best industry practices.”
Following are the objectives of IRCTC:
(1) To continuously innovate, be driven by technology, and invest in human resource development in order to become a customer-friendly business.
(2) Make the most of available resources and boost labour productivity by using creative marketing techniques and high-quality product vending.
(3) Modernise and combine the organised sector's catering offerings.
(4) Expand areas of key capabilities, enhance business potential through effective public - private collaborations to maximise generation of resources.
(5) Establish a solid and moral workplace culture through collaboration, and develop and reposition Indian Railways in the developing services industry.
(6) Develop strict guidelines for company ethics, excellent cost-control strategies, and quality management.
(7) Care for the natural world and cultural legacy.
Tourism: India's railway tourism industry has grown remarkably. Since the beginning, IRCTC has used a dynamic marketing approach to offer exclusive travel packages across the nation in collaboration with State Tourism and big tour operators