PO Full Form- Probationary Officer

What is a PO? The full form of PO is Probationary Officer. 

The first level of the banking organisation to operate at an officer cadre is known as a bank probationary officer, or bank PO for short. After joining the financial institution, a probationary officer must serve out their one- to two-year probationary term, depending on the bank. 

Probationary officers in the banking sector must work for a maximum of three years at a single branch and are employed in a transferable profession. 

In order to work as a Bank Probationary Officer (PO), one must handle customer complaints and other service-related issues. Among the many duties associated with his or her job are handling loans, mortgages, and financial resources in addition to supervising the staff.

Roles and Responsibilities of PO

The responsibilities of PO are given below:

• Customer Service: Every market segment depends on its customers. Likewise, this applies to the financial industry. Typically, junior POs exclusively work with clients during their first few years. Give them the information they require, open new bank accounts, issue ATM cards, deposit money, issue receipts, make loans, and so on. This is to guarantee that the officer begins their education with the fundamentals. In a bank, the assistant manager is typically the first role they oversee.
• Bringing New Business: All businesses share the trait of providing innovation in addition to client service. This entails recruiting new businesses and partners for the bank. This aids in the promotion of the products and services they are providing.
• Handling Cash: The cash counter, where cash is disbursed and collected, is typically manned by clerks. When there are large lines and crowds, the officer must also handle clerical tasks. This is to guarantee that the client is still happy.
• Payment Clearances: When the payment exceeds a specific threshold, authorization from the office cadre is required and can be made via check, direct deposit, NEFT, or RTGS. Small cash transactions are handled by the clerk and don't require his consent.